Integrations and APIs

100 %
inside your org
0
outbound data by default
71
controls self-assessed out of 255 catalogued
10 min
to install

The French text governs. This page is the English version of Intégrations FR.

7 capabilities, and one rule governing them all: what goes out is read-only, and what comes in writes only into the product's own objects. No integration gives a third party a write path into your org.

7
capabilities in this family
1
active on installation day, on the Discovery offer
Discovery
entry tier of the family

What this family measures

OrgGuardian Connections screen: outbound connections with findings, severity, advice and a link to where to fix.
Connections screen. Every risky outbound connection, what is wrong, and where to fix it in Setup. Demo data.

The REST API is open from the Discovery offer: it returns status and findings. Its detailed sub-path — the target and the message of a finding — is closed by default, because the target may carry a user identifier and the message prose naming it. It is the one gate whose default deliberately changes the shape of the response: the detail is not deleted, it is opted into. And even when open, the query still runs with the caller's own rights.

SIEM export (Splunk, Microsoft Sentinel) and ITSM integration (ServiceNow, Jira) are included in any paid plan and go to your destination, with your credentials. Agentforce actions expose the posture to your agents read-only: query, never change. Finally, the only write the product accepts is a PATCH on one of its own incidents, so a ticketing tool can close the loop.

The 7 capabilities, one by one

Reading, and writing from outsideCapabilities of the family, their minimum offer and their state at install.
CapabilityMinimum offerAt install
REST APIREST_API · read-only; the caller sees only what its own permissions already allowDiscoveryOpen
Finding details in the REST APIREST_Findings_Detail · closed by default: the response carries neither target nor messageDiscoveryClosed
REST write on incidents (PATCH)Incident_Rest_Write · the only write the product accepts is on ITS OWN incidents, never on your orgAny paid planClosed
SIEM exportSiem_Export · outbound flow to a destination you choose, with your credentialsAny paid planClosed
ITSM integrationItsm_Integration · outbound flow to a destination you choose, with your credentialsAny paid planClosed
Automatic ITSM ticketsItsm_Auto_Create · automatic ITSM ticket creation, closed at install and under a consent DISTINCT from the integration’s: at most ten tickets per hourly pass, a circuit breaker, and no new destination — your own ITSM’sAny paid planClosed
Agentforce actionsAgentforce_Actions · READ actions exposed to your agents: query the posture, never change itAny paid planClosed

Source: read from the package code at the moment this page is built — FeatureGate.FEATURE_TIER for the offer, FeatureGate.CODE_DEFAULTS for the state at install, and for the label the full resolution of FeatureToggleAdminController: the enablement guide’s catalogue first, the GateLabels custom labels next, and failing that the technical name as is. The editor’s labels — the whole column, not just that fallback — ship in English: master language en_US, and the package carries no translation file: these are the exact strings your administrator reads in the feature editor, and the site build fails if any of these lists moves without the others. “Closed” does not mean absent: the capability is shipped, it is waiting for a human to open it inside the org — and a capability whose implementation nothing in the package can reach appears on none of these pages: the build drops it instead of selling it.

What this family does not do

Is this family in your offer? The grid says so line by line.

See the pricing grid Back to the seven families